
PUBLIC OFFER FOR THE PROVISION OF ACCESS TO ONLINE COURSES
This document is a public offer (the "Offer", the "Agreement") made by an individual entrepreneur registered in Portugal under the recibo verde regime (the "Contractor", "we", "us") to any natural person who accepts this Offer (the "Customer", "you"). By completing payment, you accept this Offer and a binding service agreement is deemed concluded between you and the Contractor.
1. SUBJECT OF THE AGREEMENT
1.1. We provide paid remote educational services by granting access to digital learning materials and activities delivered online (including but not limited to online courses, webinars, video lessons, downloadable resources; collectively, the "Courses").
1.2. The precise scope, format (video/audio/text/assignments), duration and access period to each Course are stated on our website and/or in your order confirmation.
1.3. The Courses are intended solely for your personal, non‑commercial use.
2. ORDER PROCESS AND CONTRACT FORMATION
2.1. This Offer constitutes an invitation to enter into a contract.
2.2. By placing an order and paying via the checkout on our website, you confirm (i) your full agreement with this Offer, and (ii) your request for immediate supply of digital content. Upon successful payment authorisation, this Offer is deemed accepted and a contract is concluded.
2.3. You will receive an automatic email with access instructions to the purchased Course immediately after payment. If you do not receive the email within a short period, please check your spam folder or contact us using the details in Section 12.
3. PRICE, PAYMENT METHOD, ACCESS DELIVERY
3.1. Current prices are displayed on the Course page at checkout and may be changed prior to payment.
3.2. Payment method: exclusively via Stripe (cards and other methods supported by Stripe at your location).
3.3. Access delivery: upon payment confirmation, access details are automatically sent to your email address. Access is typically granted immediately. Minor delays can occur due to payment network or email provider processing.
3.4. In accordance with Portuguese tax rules, we may issue electronic recibos verdes/invoices (fatura) for services rendered and send them to your email.
4. CUSTOMER ACCOUNT & TECHNICAL REQUIREMENTS
4.1. You must provide accurate registration and contact details and keep them up to date.
4.2. You are responsible for having suitable equipment and a stable internet connection. We are not liable for issues caused by your device, software or connectivity.
5. LICENSE, USE RESTRICTIONS AND INTELLECTUAL PROPERTY
5.1. All Course content is protected by copyright and other intellectual property laws.
5.2. We grant you a non‑exclusive, non‑transferable, revocable license to access and use the Course materials for your personal, non‑commercial learning.
5.3. You may not share, resell, publish, record, copy, translate, distribute, make available to third parties, or otherwise use the Course materials beyond the scope of this license without our prior written consent. Do not share your login credentials.
6. CANCELLATIONS AND REFUNDS (DIGITAL CONTENT)
6.1. Because access to digital content is provided immediately after payment, refunds are not available once access is granted, except where required by applicable law or if the Course is cancelled entirely by us.
6.2. Right of withdrawal: Under EU consumer law, you normally have a 14‑day right to withdraw from distance contracts. However, by clicking “Pay” and requesting immediate access to digital content, you expressly consent to the immediate performance and acknowledge that you lose the right of withdrawal once access begins.
6.3. Missed live sessions, as well as access problems due to circumstances on your side (equipment, email settings, internet connection), do not entitle you to refunds. Where feasible, we may provide a recording or alternative session at our discretion.
7. HEALTH & SAFETY DISCLAIMER; LIABILITY
7.1. The Courses are educational and informational in nature and do not constitute medical advice, diagnosis or treatment. Before starting any physical practice, consult your physician, especially if you have injuries, chronic conditions or are pregnant. Stop any practice that causes pain or discomfort and seek professional advice.
7.2. We do not guarantee specific learning or practical outcomes; your results depend on your individual effort and circumstances.
7.3. To the maximum extent permitted by law, we are not liable for indirect or consequential losses or for technical failures beyond our control. Our aggregate liability is limited to the amount actually paid by you for the specific Course at issue.
8. SUPPORT & COMMUNICATION
8.1. Official support channel: km.massagespace@gmail.com. We aim to respond within a reasonable time during business hours.
8.2. Support covers access and platform functionality. Individual medical or psychological advice is not provided.
9. PERSONAL DATA AND PRIVACY (GDPR)
9.1. We process your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Portuguese law, for purposes of contract performance, customer support, accounting/tax compliance and—where you have given consent—marketing communications.
9.2. Your data protection rights include: access, rectification, erasure, restriction, portability and objection. Please contact us via the email in Section 12 to exercise your rights.
9.3. Details are provided in our Privacy Policy on the website. By using the Courses, you confirm you have read the Privacy Policy.
10. COURSE UPDATES AND CHANGES TO THE OFFER
10.1. We may update Course content, format or schedule to improve quality, without reducing the overall value of the purchased service.
10.2. We may amend this Offer at any time by publishing a new version on the website. The version in force at the time of your payment applies to your purchase.
11. TERM, FORCE MAJEURE AND SEVERABILITY
11.1. This Offer is effective from the publication date and remains in force until withdrawn or replaced by us.
11.2. Neither party is liable for delays or failures caused by events beyond reasonable control (force majeure), subject to appropriate evidence.
11.3. If any provision is held invalid, the remaining provisions shall remain in full force and effect.
12. GOVERNING LAW, DISPUTE RESOLUTION, CONTACTS
12.1. This Offer is governed by the laws of Portugal and the applicable laws of the European Union.
12.2. Disputes shall first be attempted to be resolved amicably. Failing that, disputes shall be submitted to the competent courts of Portugal.
12.3. Contacts
Email (support/billing): km.massagespace@gmail.com